2jat Privacy Policy – How We Protect Your Data

Last Updated: June 2026

1. Introduction

This Privacy Policy describes how 2jat (referred to as "we", "us" or "the platform") collects, uses, stores and protects the personal information of players and visitors who interact with the 2jat website at 2jat.net. It also explains your rights in relation to that data and how to exercise them.

When you create an account, make a deposit, play any game or contact our support team, you are sharing information with us. We want to be completely upfront about what that information is, why we need it and what happens to it. That transparency is something we consider a basic part of operating a trustworthy platform for players in Pakistan.

By registering on 2jat or continuing to use the platform, you confirm that you have read and understood this policy. This policy should be read alongside the Terms and Conditions, which together form the full agreement between you and 2jat.

2. What We Collect

The information 2jat collects falls into two broad categories: information you provide directly, and information collected automatically as you use the platform.

We do not collect sensitive categories of personal data such as health information, religious beliefs or biometric data. We do not collect data from social media profiles or third-party advertising networks.

3. How We Use Your Information

The data we collect is used to run the platform and provide you with a safe, smooth gaming experience. Specific uses include:

• Creating and managing your player account.
• Processing deposits and withdrawals in PKR through your chosen payment method.
• Verifying your identity to comply with age requirements and prevent fraudulent activity.
• Providing customer support when you reach out to us.
• Monitoring for suspicious account behaviour, cheating or money laundering activity.
• Sending you account-related notifications such as transaction confirmations and security alerts.
• Sending promotional communications if you have opted in to receive them.
• Improving platform performance by analysing usage patterns at an aggregate level.
• Complying with applicable legal and regulatory obligations.

4. Legal Basis for Processing

2jat processes your personal data on one of the following bases depending on the purpose:

• Contractual necessity: Processing required to deliver the services you signed up for — account management, payments, game access.
• Legitimate interests: Fraud prevention, platform security and improving service quality. These interests do not override your privacy rights.
• Legal obligation: Where applicable law requires us to retain or share certain records, we comply accordingly.
• Consent: For optional activities such as receiving promotional emails or SMS notifications. You can withdraw this consent at any time.

5. Sharing Your Data

2jat does not sell your personal data. We share information only in the following limited circumstances:

• Payment processors: JazzCash, Easypaisa, Raast and banking partners receive the minimum data necessary to process your transaction. These providers operate under their own privacy obligations.
• Identity verification providers: Where we are required to verify your identity, a third-party verification service may be used. Only the data needed for that specific check is shared.
• Technology service providers: Companies that help us operate the platform — such as hosting, analytics and customer support tooling — may process data on our behalf under strict data processing agreements.
• Legal authorities: If we receive a valid legal order or have a genuine legal obligation to disclose data, we will comply. We will inform you of such requests where the law permits us to do so.

All third parties we work with are required to handle your data securely and to use it only for the specific purpose it was shared for. We do not permit third-party service providers to use your data for their own marketing or business purposes.

6. Payment Data

When you deposit or withdraw via JazzCash, Easypaisa, Raast or bank transfer, the transaction is routed through the relevant payment provider's secure infrastructure. 2jat stores transaction reference numbers and amounts for record-keeping, but does not store full payment credentials such as full card numbers, mobile wallet PINs or internet banking passwords.

All financial records are maintained in PKR. No foreign currency conversion data is stored because no foreign currency transactions take place on the platform. Financial data is retained for as long as required for accounting, fraud prevention and legal compliance purposes, after which it is securely deleted.

7. Data Retention

We keep your personal data for as long as your account is active and for a reasonable period afterwards to handle any disputes, refunds or legal queries that may arise following account closure.

Different categories of data are held for different periods:

• Account and identity data: Retained for the lifetime of your account plus a minimum of five years after closure for legal and compliance purposes.
• Transaction records: Retained for a minimum of five years in line with standard financial record-keeping requirements.
• Support communications: Retained for up to three years after the conversation closes, unless linked to an ongoing dispute.
• Technical and usage data: Typically retained for up to 12 months in identifiable form, after which it may be anonymised for aggregate analysis.
• Marketing consent records: Retained for as long as you remain opted in, plus a short period after opt-out to confirm the change was processed.

When data is no longer required, it is deleted or anonymised using secure methods. We do not retain personal data longer than necessary.

8. Cookies and Tracking

2jat uses cookies — small text files stored on your device — to keep the platform functioning correctly and to understand how players use the site. We use the following types of cookies:

• Essential cookies: Required for the platform to operate. These manage your login session, remember your preferences and keep your account secure. These cannot be disabled without breaking core platform functionality.
• Performance cookies: Used to measure which pages and games are visited most often, how long sessions last and where technical errors occur. This data is analysed in aggregate form and is not used to identify individual players.
• Functional cookies: Remember your language setting, preferred game filters or other personalisation choices so you do not have to reset them every visit.

We do not use third-party advertising cookies or cross-site tracking technologies. You can manage cookie preferences through your browser settings. Disabling essential cookies may affect your ability to log in and use the platform normally.

9. Security Measures

Protecting your data is something we take practically, not just on paper. The security measures in place at 2jat include:

• HTTPS encryption across the entire platform — all data exchanged between your device and our servers is encrypted in transit.
• Encrypted storage for sensitive personal and financial records held on our servers.
• Role-based access controls, meaning only staff with a specific need can access personal player data.
• Regular internal security reviews and system monitoring to detect unusual access patterns early.
• Two-factor authentication options available to players for additional account protection.

While we maintain strong security practices, no system is entirely immune to risk. If you suspect your account has been accessed without your permission, contact the 2jat support team immediately so we can investigate and take protective action.

Players also have a role in keeping their accounts secure — use a strong, unique password, do not share your login credentials and log out when using a shared device.

10. Your Rights

As a 2jat player, you have the following rights regarding your personal data. These can be exercised by contacting the support team:

• Access: You can request a copy of the personal data we hold about you at any time.
• Correction: If any data we hold is inaccurate or out of date, you have the right to request it be corrected.
• Deletion: You may request the deletion of your personal data. We will action this where we are not legally required to retain it.
• Object: You can object to specific uses of your data, such as receiving promotional communications.
• Portability: You may request your data in a structured, commonly used format so it can be transferred elsewhere.
• Restriction: In certain circumstances you may ask us to limit how we process your data while a query is being resolved.

We aim to respond to all data rights requests within 30 days. Complex requests may take a little longer, in which case we will keep you informed of progress.

11. Minors and Under-18 Access

2jat is strictly an 18-and-above platform. We do not knowingly collect personal data from anyone under the age of 18. If we discover that an account belongs to a minor, the account will be suspended immediately, all associated data will be deleted, and any funds deposited will be returned via the original payment method following verification.

If you believe a minor has registered on 2jat, please contact our support team immediately with relevant details so we can investigate and act promptly.

12. Updates to This Policy

This Privacy Policy may be updated from time to time to reflect changes in how the platform operates, changes in applicable requirements or improvements in our privacy practices. When we make material changes, the updated policy will be published on this page with a revised "Last Updated" date at the top.

We recommend checking this page periodically. For significant changes that affect how we use your data in a new or different way, we will make reasonable efforts to notify registered players through their account notification channel ahead of the change taking effect.

Continued use of the platform after a policy update constitutes your acceptance of the revised terms.

13. Contact and Data Queries

For any questions about this Privacy Policy, to exercise your data rights, or to raise a concern about how your information has been handled, please reach out to the 2jat support team. We are available around the clock via the live chat function on the platform.

You can also find answers to common questions on the FAQ page. For account-specific data requests, please have your registered email address and account details ready to help the team verify your identity before processing your request.

Our contact email: [email protected]